1. Information We Collect
We collect the following types of information when you use EthroLink:
- Personal Information: This includes your full name, email address, phone number, country, timezone, and social media links (if provided) during registration.
- Advisor-Specific Information: For Business Accounts, we collect additional details such as specialization, main category, subcategory, and years of experience.
- Usage Data: We collect information about how you interact with our platform, including your activity in communities, chat messages, game scores, trading activities, and appointment bookings.
- Points and Rewards: We track your Ethro Points (Silver, Gold, Diamond) and Ethro Coins earned through platform interactions.
- Device Information: We may collect information about the device you use to access EthroLink, such as IP address, browser type, and operating system.
2. How We Use Your Information
We use the collected information to:
- Provide and improve our services, including the gaming platform, communities, chat application, trading platform, and meeting management features.
- Facilitate communication between users, such as chat messages and appointment bookings.
- Personalize your experience by recommending relevant content, advisors, or communities.
- Monitor and analyze usage patterns to enhance platform performance and user experience.
- Send notifications, updates, and promotional messages (e.g., welcome gifts, Ethro Coins rewards).
- Ensure the security of our platform by detecting and preventing fraudulent activities.
3. How We Protect Your Data
We implement industry-standard security measures to protect your data, including:
- Encryption: Your data is encrypted during transmission and storage to prevent unauthorized access.
- Access Controls: Only authorized personnel have access to your personal information.
- Regular Audits: We conduct regular security audits to identify and address vulnerabilities.
If you have any privacy concerns, you can reach our Data Protection Officer at dpo@ethrolink.com.
4. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information in the following cases:
- With Other Users: Certain information, such as your full name, profile photo, and professional details (for advisors), may be visible to other users as part of the platform's functionality (e.g., community profiles, chat, or advisor bookings).
- With Service Providers: We may share your data with trusted third-party service providers who assist us in operating the platform (e.g., hosting services, analytics providers).
- For Legal Reasons: We may disclose your information if required by law or to protect the rights, safety, or property of EthroLink and its users.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to inaccurate or incomplete data.
- Deletion: You can delete your account and personal data directly from the settings section in your dashboard. This action is irreversible, and all associated data will be permanently removed.
To exercise these rights, you can use the options available in your dashboard or contact us at support@ethrolink.com if you need further assistance.
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on EthroLink. Cookies help us:
- Remember your preferences and login status.
- Analyze platform usage to improve our services.
- Deliver personalized content and advertisements.
You can manage cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify users of significant updates via email or platform notifications.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: